Terms and Conditions

Welcome to Van Den Heever's. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms and Conditions.

Use of Website:

You may use our website for lawful purposes only and in accordance with these Terms and Conditions.
You must be at least 18 years old to make purchases from our website.

Product Information:

We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability.
However, we do not warrant that the product descriptions or other content on our website are accurate, complete, reliable, current, or error-free.

Order Acceptance:

Your submission of an order constitutes an offer to purchase the products listed in your order.
We reserve the right to accept or reject any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.

Payment:

Payment for orders must be made in full at the time of purchase.
We accept various payment methods as indicated on our website.

Shipping and Delivery:

We will make every effort to ship your order promptly and deliver it within the estimated timeframe.
Shipping costs and delivery times may vary depending on your location and the shipping method selected during checkout.

Returns and Exchanges:

We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please contact us within 3 days of receiving your order to initiate a return or exchange.
Please review our Returns and Exchanges Policy for more information on eligibility and procedures.

Intellectual Property:

All content on our website, including text, graphics, logos, images, and software, is the property of Van Den Heevers and is protected by copyright and other intellectual property laws.
You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

Limitation of Liability:

In no event shall [Your Company Name] be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or the purchase of products from us.

Governing Law:

These Terms and Conditions shall be governed by and construed in accordance with the laws of Stanislaus County, California, without regard to its conflict of law provisions.

Changes to Terms and Conditions:

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By using our website and purchasing products from us, you agree to these Terms and Conditions. If you have any questions or concerns, please contact us at info@vdheevers.com. Thank you for choosing Van Den Heevers.

Return and Refund Policy

At Van Den Heever's, we want you to be completely satisfied with your purchase of hand-made African art and jewelry. Please review our Return and Refund Policy below:

Returns:

If you are not satisfied with your purchase, you may return the item(s) within 3 days of receiving your order.
To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
To initiate a return, please contact us at info@vdheevers.com to request a return authorization.
Once your return is authorized, you will receive instructions on how to return the item(s) to us.

Refunds:

Once we receive your returned item(s), we will inspect them and notify you of the status of your refund.
If your return is approved, we will initiate a refund to your original method of payment.
Please note that shipping costs are non-refundable, and you will be responsible for return shipping expenses unless the return is due to an error on our part or a defective item.

Exchanges:

If you would like to exchange an item for a different size, color, or style, please contact us to request an exchange authorization.
Once your exchange is authorized, you will receive instructions on how to return the original item(s) and place a new order for the desired item(s).

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately to report the issue.
We may require photographic evidence of the damage or defect to process a replacement or refund.

Non-Returnable Items:

Some items are non-returnable, including custom-made or personalized products.
Sale items may also be non-returnable unless they are defective or damaged upon receipt.

Refund Processing Time:

Refunds may take several business days to process and appear in your account, depending on your financial institution.

Contact Us:

If you have any questions or concerns about our Return and Refund Policy, please contact us at info@vdheevers.com. We are here to assist you and ensure your shopping experience with us is enjoyable and hassle-free.

By making a purchase from Van Den Heever's, you agree to abide by the terms of our Return and Refund Policy. Thank you for choosing our hand-made African art and jewelry.

Van Den Heever's

Terms and Conditions

Return and Refund Policy

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